We are military, and we were transferred to Arkansas from CA. We had to find a place to live so I was referred by a friend to another military guy who was leaving as I was coming. He owned a brand new home and needed to rent it out. I was wary about renting from him without a real estate company involved, but I figured hey its a brand new house, and he unstacking for a deposit. Plus he is in the military so he knows he has to deal fair. Well then we had an issue with the fireplace not working. I was happy to pay for the propane, but I wasn’t going to pay to have a tank installed. I had to threaten with legal before he would install the tank. We have been here a little over a month, and that incident was about a week after we got here. We haven’t needed to contact him since except for permission to change the bills into his name. Last night a neighbor was driving by my house and noticed the heating unit outside was frozen over. He happens to work for the electric company, and told me that its the heat pump and its costing me about .20 an hour. That’s .00 a day. For the last month and a half. I haven’t gotten the bill yet, but I can’t pay what its going to be. Whats worse, is I tried to turn it off, but the fan wont turn off at all. The neighbor said its costing me about .55 an hour to have the fan running 24/7. The neighbor said my land lord has known about this since before we moved in. The repair people wont even come out for an estimate without his permission, and we cant get a hold of him because he changed his phone number. I don’t know what to do. The says he is responsible for ALL repairs. I have his email address but I don’t know what to write because I have a feeling he is going to ignore me and so I want to make sure I cuss him out. My house was 37 degrees last night. I have two small children in here and he knew about this the whole time!!! Why wasn’t this fixed before I got here.
What should I say in the email? I don’t want to fly off the handle just yet. How should I address this via email. It is an emergency, the Temperature is going to fall below thirty tonight, and we can’t even use the propane fireplace because the fan that wont shut off is sucking out all the warm air! What should I do?
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